faq

Are you covered for Public and Personal Liabilities?

Yes, Northwest Parking Management Ltd carry Public & Personal Liabilities cover of £5 million.

Are you fully accredited and trained?

Yes, we are fully accredited members of the British Parking Association and all our operatives are fully trained to NVQ standard in Car Parking Control and Conflict Management and are very experienced.

How often will my car parking site be patrolled?

If you require the car parking site to be patrolled on a regular basis this would be arranged. Or you may prefer to use our services on a call out basis as and when required. The service can be tailored to your individual needs and is completely flexible.

Will someone assess my requirements?

Yes, one of our fully trained staff will conduct an initial meeting and site visit/survey to discuss your requirements.

Is there an appeals & complaints procedure?

Yes, we have an appeals and complaints department specifically dedicated to resolving any queries regarding the ethical treatment of the members of the public and the professional conduct of our personnel in the field.

Can you provide me with quality references?

Yes, we are proud of our great track record in the industry for courtesy, understanding and professionalism. We can provide references from current clients as and when required.